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Index Copernicus
Journal Id: 8625
ISSN 2319-3611
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Volume 1(1) October
2012
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Research Papers
Motivational Evaluation of the Employees of Club Mahindra Emerald Palms Hotel
Gunjan Garg1, Dr. Daleep Parimoo2
Assistant Registrar1, Amity University, Noida, U.P. India
Associate Professor & Head – Recruitment2, Sharda University, Greater
Noida, U.P., India
Vol. 1(1): pp 1-4 (2012)
Abstract: With the development of service industry, the hospitality
industry now battles for Quality Service Employees. The focus of this study was
to evaluate the motivation factors of employees in Club Mahindra Emerald Palms
Hotel, Goa, India. Main emphasis of the study was as to find out why people
preferred to work for this hotel while portraying motivational factors that
empowered their overall performance and also to seek if there is any disparity
in motivational factors on the basis of gender. The results of the study showed
that employees choose to work for this hotel due to its “attributes” - salary,
job security, fringe benefits, class of the hotel and interesting jobs. Besides
this, it was found that employees’ perception of motivational factors were
different for males and females. Males preferred salary, job security, loyalty
to employees and co-workers, while females preferred interesting jobs, working
environment, co-workers and salary.
Keywords: Motivational evaluation, Motivation, Hospitality and tourism,
Employee motivation, Turnover, Absenteeism.
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Workplace Spirituality and Engagement among Employees in Public
and Private Sector Organizations
Monu Lal Sharma1, Akbar Hussain2
Research Scholar1, Assistant Professor2
Jamia Millia Islamia University, New Delhi-110025, India
Vol. 1(1): pp 5-9 (2012)
Abstract: Spirituality at work is not about religious beliefs. Rather, it
is about people who perceive themselves as spirited beings, whose spirit needs
energizing at work. It is about experiencing real purpose and meaning in their
work beyond paychecks and task performance. Workplace spirituality also provides
intrinsic motivation to employees and the work activities become intrinsically
motivating resulting in greater engagement in work. Till date, however, little
research concerning the relationship between workplace spirituality and employee
engagement. Therefore, present study intended to examine the propositions
dealing with the spirituality at work and employee engagement among the
employees of non-government organization.
The study was conducted on thirty (30) employees of two different sector
organizations based in Delhi/NCR and quantitative research designed measures was
used. Ashmos and Duchon (2000)(1) scale was administered on the employees for
assessing workplace spirituality and for employee engagement scale by Schaufeli
et al.(2002)(21) was administered on the same sample for assessing their level
of engagement. The finding of the research indicated that in the public sector
organization higher level spirituality at work among the employees was found and
they also scored high on engagement whereas, private sector employees scored low
on workplace spirituality were also scored low on employee engagement. However,
positive relationship between the scores of workplace spirituality and employee
engagement was found.
Keywords: Spirituality, Workplace spirituality, Workplace, Engagement,
Organizational motivation, Intrinsic motivation.
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Impact of TQM Practices on Employees’ Job Involvement, Satisfaction and Career
Satisfaction in BPO Sector
Rupinder Kaur
Research Scholar, University Business School, Panjab University, Chandigarh,
India
Vol. 1(1): pp 10-15 (2012)
Abstract: The purpose of the paper is to examine the impact of total
quality management (TQM) practices namely “customer focus”, “training and
education” and “empowerment and teamwork” on employees’ job involvement, job
satisfaction and career satisfaction. The study proposes and tests nine
hypotheses on the impact of total quality management (TQM) practices on
employees’ job involvement, job satisfaction and career satisfaction. Data is
collected from 112 lower level employees working in BPO sector at Chandigarh.
The analysis of data is done by using correlation and multiple regressions
tests.
The results indicate that “empowerment and teamwork”, and “training and
education” have a significant and positive impact on job involvement and job
satisfaction. “Customer focus” has a significant and positive impact on job
involvement but does not significantly enhance job satisfaction and career
satisfaction. TQM practices namely “customer focus”, “training and education”
and “empowerment and teamwork” taken into consideration in the study does not
significantly enhance employees’ career satisfaction. Management should pay
attention towards economic considerations (compensation and retirement
benefits), occupational and family considerations (professional growth,
recognition, job satisfaction, advancement opportunities etc.) of employees to
enhance their career satisfaction.
Keywords: Customer focus, Training and education, Empowerment and
teamwork, Total quality management, Job involvement, Job satisfaction.
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Population Growth and Economic Development in Rajasthan: A
Principal Component Analysis Based Approach
Dr. M.R. Singariya
Lecturer - Economics, Govt. College Jaitaran, Rajasthan, India
Vol. 1(1): pp 16-24 (2012)
Abstract: The paper examines the link between demographic variables and
various dimensions of economic development, using district level data of
Rajasthan. In Rajasthan, the progress of socio-economic development among
districts is not uniform. The paper examines the existing variability of
inter-district development and thereby identifying the indicators responsible
for the diversity in development. Instead of studying the variability of a
particular variable across districts, a composite index based on several
indicators has been developed using principal component analysis and districts
are arranged according to indices derived using seven broadly accepted
components.
The findings of the analysis support the general perception about the districts.
It shows Kota on the top with a score of 2.147 in the economic development
dimension and followed by Jaipur, Ganganagar, Hanumangarh and Ajmer. Barmer was
the poorest of all, preceded by Dungarpur, Jalor, Banswara, Dholpur and
Jaisalmer. It discloses higher the level of economic development lower the level
of demographic development. Further, we did multiple regression which explained
that first dimension of economic development which includes per capita net
district domestic product, share of urban population, literacy, electricity,
toilet and current users of family planning methods has had significant and
highest negative impact on demographic variables like crude birth rate, total
fertility rate and decadal population growth rate. Thus the policy implications
to control population growth are clearly highlighted and suggest improving these
common minimum needs.
Keywords: Population growth, Economic development, Growth, Development,
Rajasthan, Principal component analysis.
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Challenges Faced by Women Entrepreneurs in the Tourism Sector in
Zimbabwe
Tsitsi Chipfuva1, Jennifer Chishamiso Nzonzo2, Blessing
Muchenje3
Programme Leader - Tourism Management1, Botswana Accountancy
College/University of Derby (UK) P.Bag 00319, Gaborone, Botswana
Department of Management2, University of Botswana, Corner Mobutu /
Notwane Road, P.Bag UB00701, Botswana
Faculty of Commerce3, University of Zimbabwe, P.Bag MP 167, Mt
Pleasant, Harare, Zimbabwe
Vol. 1(1): pp 25-33 (2012)
Abstract: This paper examines the challenges that women entrepreneurs
face in the tourism sector in Zimbabwe. The research targeted female
entrepreneurs selling curios in Masvingo and Victoria Falls which are the prime
tourist destinations in Zimbabwe. Women entrepreneurship has been under
spotlight in Zimbabwe because it is a source of economic growth. Despite the
potential that lies in women entrepreneurs they face additional or at least
different social, cultural, educational and technological challenges than men in
establishing and developing their own enterprises, and accessing economic
resources.
From the interviews conducted, women entrepreneurs in the tourism sector have
difficulties in securing funding, inadequate business related education as well
as social, cultural and religious impediments. This paper engenders to
understand the gender biases embedded in society which constrain women„s
mobility, interactions, active economic participation and access to business
development services. Lastly, appropriate interventions are recommended within
the discourse of entrepreneurship.
Keywords: Entrepreneurship, Tourism, Gender, Enterprise development,
Women etrepreneurship, Challenges faced by women.
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A Study of Role Stress of Indian Medical Representatives in
Relation to their Personality
Dr. S. Arulkumar
Assistant Professor, Department of Business Administration (DDE), Annamalai
University, Annamalai Nagar-608002, Tamil Nadu, India
Vol. 1(1): pp 34-40 (2012)
Abstract: This research aims to study the effect of personality traits on
role stress. In the research work, ten dimensions of role stress is dependent
variable and eight personality dimensions are independent variables. To clarify
the relationships among these variables, ANOVA and Regression was applied. The
data was collected through pretested questionnaire; Participants were 162
medical representatives in chennai region.
The results indicate that negative impact of intuition on inter role distance
(-0.483), positive impact of feeling on inter role distance. positive impact of
introversion on role stagnation (0.335), over all it is found that intuition,
thinking and feeling dimension having a impact on ten dimensions of role
stress’.
Keywords: Role stress, Personality, Medical representatives, Stress,
Indian medical representatives, Work stress.
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Investor’s Perception Regarding the Performance of Indian Mutual
Funds
Dr. D. Senthil
Assistant Professor, Management Wing, DDE, Annamalai University, Annamalai
Nagar-608002, Tamil Nadu, India
Vol. 1(1): pp 41-45 (2012)
Abstract: Mutual fund is one of the avenues for investors to invest in
capital market. Though mutual fund do not yield higher returns like equity and
commodity market, equally it does not fetch lower returns, thereby offering
moderate returns with moderate risks. Diversification and Systematic investment
plan are important advantages in the mutual fund industry.
The objective of this paper is to examine the investor’s perception and reveal
the factors, which shall be helpful to the investors in their mutual fund
investments.
Keywords: Risk, Mutual funds, Stocks, Bonds, Yields, Investor.
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Role of Teachers to Enhance the Student’s Approach towards
Leadership through Servant Leadership
Dr. Swayamprabha Satpathy
HOD, Department of Humanities and Social Sciences, S'O'A University,
Bhubaneswar, India
Vol. 1(1): pp 46-50 (2012)
Abstract: The great path breaking idea of Servant Leadership put forth by
Robert Greenleaf (1977)(9) has reached its fourth decade as a concept
and it continues to create a quiet revolution in organizations and subsequently
in around the globe. Servant Leadership emphasizes increased service to others a
holistic approach to work, promoting a sense of community and the sharing of
power in decision making. This is the most important aspect to be found in
teachers as they build up the future generation of a country.
The characteristic feature of a leader is in the very word itself as loyal,
energetic, amiable, dutiful, empathetic and righteous and if we abbreviate
teacher we find along with the said features of a leader there is an additional
aspect of a teacher being talented, charismatic and honest. Characteristics
ascribed to this emerging approach to leadership include building empathy for
others, using highly developed powers of motivation and being able to
conceptualize and communicate concepts. Servant Leadership has become a guiding
force and has been adopted by various organizations. Since its conceptual
inception, servant leadership has been espoused by a growing number of
researchers as a “valid theory” of organizational leadership(17) with
a great promise for both theoretical and practical development.(1)
Keywords: Servant leader, Role of teachers, Leadership, Communicate,
Servant leadership, Empathize.
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Examining Anxiety, Self-esteem and Alienation among Male and
Female College Students
Syed Ali Shah1, Korsi Dorene Kharshiing2
Research Scholar1, Assistant Professor2
Department of Psychology, Jamia Millia Islamia, New Delhi-110025, India
Vol. 1(1): pp 51-56 (2012)
Abstract: Adolescence is a phase of physical, emotional, social
variations, adjustment and development. Anxiety can impact self-esteem,
interpersonal relationships and may lead to alienation. The study investigated
the interrelationships among these variables on undergraduate females and males
(40 each) between the ages of 18 and 23 years. Sinha’s Comprehensive Anxiety
Scale (1971)(34), Coopersmith Self-Esteem Inventory (1967)(11)
and Sharma’s Alienation scale (1988)(32) were used to test the
variables. Significant differences were found among female college students
reporting higher anxiety, self-esteem and alienation than male college students.
Self-esteem and anxiety were highly correlated among males and valid relation
was found between alienation and anxiety. However, gender differences were found
and valid linkages were explored between anxiety and alienation. Further, the
study contributes to examine the social problems that are prevalent among the
adolescents so that maximum can be benefited to the societal institutions and
the families by providing the understanding.
Keywords: Adolescents, Anxiety, Alienation, Self-esteem, College
students, Problems in adolescents.
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Managerial Efficacy through Rounded Life
Dr. Vidhu Gaur
Assistant Professor, Alliance University, Anekal Road, Bangalore, India
Vol. 1(1): pp 57-63 (2012)
Abstract: Highly effective people are not so much brilliant as balanced
in their lives. The most successful people tend to lead a balanced life: while
they work hard on the job, they also spend time with family and friends. This
paper takes somewhat radical position for present time that one can be a success
both at work and at home, and that in fact it is the people with the best family
lives and the best friendships who eventually make the best mark in their
careers. The paper shows ways to find such a healthy balance. The assumption is
that certain fundamental principles of achievement will enable one to rise in
one’s career and to get closer to the people one cares for. For Tolstoy was
right: one can live magnificently if one knows how to work and how to love.
Keywords: Managerial effectiveness, Rounded life, Mutually nurturing
relationships, Work–life balance, Person’s elasticity, Domestic collaboration.
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Mentoring the Unmentored: Aspects of Mentoring in Management
Education
Mousumi Majumdar1, Krishna Kishore2, Vasanth Kiran3
Senior Faculty1,2,3, Vanguard Business School, Bangalore, India
Vol. 1(1): pp 64-70 (2012)
Abstract: The volatile market today makes the whole business aura
difficult to understand especially for management students. Faculty members play
a crucial role in the success of graduate students. Mentoring is a one-to-one,
non-judgmental relationship in which an individual voluntarily gives time to
support and encourage another. The vision of the mentoring program is to foster
a mentor-mentee relationship among the faculty and students, so that the
students can interact with their mentors on a various issues like academics,
personal life, or even about life beyond their home, studies and schools. This
brings about an emotional stabilization through the continuous support. A proper
objective and approach towards mentoring leads to success in the management
career. This paper aims at the objectives, procedure and advantages of
successful implementation of effective student mentoring in management
education.
Keywords: Mentor, Mentee, Management education, Mentoring programme,
Mentoring hubs, Protégé.
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A Study on Workplace Stress among Women Working in Banking
Charu Modi
Assistant Professor, Faculty of Management, Jeev Sewa Sansthan Group of
Institutions for Women, Bhopal-462001, India
Vol. 1(1): pp 71-76 (2012)
Abstract: Women in India have served a lot after independence. From just
an experienced homemaker, women today have gained skills and potential of not
just being a homemaker but being at parity with their male counterpart. Along
with varying roles while working, they have preserved the conventional work
culture of household. These days, companies are thriving towards high rate that
the women have to work for longer hours to sustain the standard of living and
accomplish their basic needs. In spite of having the recent technologies and
services, women feel to be work loaded and stressed.
The literature on stress recommends that working women are lying on to the same
face stressors practiced by working men. So far, women are also confronting with
possibly exceptional stressors such as inequality, social disconnection, and
work/home classes. Stress arises due to many causes which have been emphasized
in this research paper. The research paper also contains reasons of stress and
how to ease the stress and rise above such problems by the working women at
their workplace, especially in banking industry.
Keywords: Stress, Working women, Workplace stress, Women in banking,
Stress among women, Banking women.
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Mainstreaming Youth of Disturbed States: Policy and Program
Intervention for Youth Empowerment and Community Resilience in India
Dr. Pitabasa Sahoo
Dean of Research, Monitoring & Evaluation, Head, School of Youth Studies and
Extension, Rajiv Gandhi National Institute of Youth Development,
Sriperumbudur-602105, India
Vol. 1(1): pp 77-81 (2012)
Abstract: The youth in rural and tribal districts in India experience
exclusion, lack of empowerment and sever poverty, while many of their
counterparts in urban areas have access to resources and avail empowerment. The
situation of youth in some areas, witnessing armed action or naxal movements, is
increasing. Reasons responsible for such type of situation are poverty,
discrimination, alienation, exclusion and poor governance system in both rural
and tribal India. The present paper focuses to study the evolution of naxal
movement and the loss of life both civilians as well as naxal and analyses
policy and programmes of Government of India for mainstreaming the Youth of
disturbed states.
Keywords: Naxal movement, Disturbed states, Youth empowerment, Community
resilience, Naxal states, Policy & program in naxal area.
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